Sales Operations Associate

Powering Performance Marketplaces in Digital Media

the company is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks.

Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.

Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.

We believe in:

• The direct measurability of digital media.
• Performance marketing. (We pioneered it.)
• The advantages of technology.

We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.

Job Category

Modernize Home Services is seeking a motivated and detail-oriented Sales Operations Associate to join our Revenue Operations team. This is an excellent opportunity for an early-career professional who has hands-on experience administering Salesforce and is interested in building a career in Sales Operations, Revenue Operations, or Business Operations. 

In this role, you will support sales productivity, CRM administration, reporting, data integrity, and process optimization across our revenue organization. You'll work closely with Sales, Marketing, Account Management, and Leadership teams to ensure our systems, processes, and reporting support business growth. 

Responsibilities 

Salesforce Administration & CRM Management 

• Assist the Salesforce administration team by providing day-to-day support for the sales organization and helping maintain CRM processes and functionality. 

• Manage user setup, permissions, profiles, roles, and basic system configuration. 

• Create and maintain reports, dashboards, fields, page layouts, validation rules, and workflows. 

• Troubleshoot Salesforce issues and provide timely support to end users. 

• Maintain CRM data quality through audits, cleanup initiatives, and governance processes. 

Sales Operations Support 

• Assist with sales forecasting, pipeline reporting, and KPI tracking. 

• Help document and improve sales processes and operational workflows. 

• Partner with sales leadership to identify opportunities to improve efficiency and effectiveness. 

Reporting & Analytics 

• Build and maintain recurring reports and dashboards for sales and revenue leadership. 

• Analyze sales performance metrics and provide actionable insights. 

• Monitor data quality and reporting accuracy across key systems. 

• Support ad hoc analysis and operational projects as needed. 

Cross-Functional Collaboration 

• Work closely with Marketing, Sales, Account Management, and Finance teams to align data and processes. 

• Assist with system integrations, process improvements, and technology initiatives. 

• Participate in operational projects that support company growth and scalability. 

Requirements

• 2+ years of professional experience in Sales Operations, Revenue Operations, Business Operations, CRM Administration, or related field. 

• Hands-on experience administering Salesforce (certification not required). 

• Strong proficiency with Excel. 

• Excellent attention to detail and commitment to data accuracy. 

• Strong analytical and problem-solving skills. 

• Effective written and verbal communication skills. 

• Ability to manage multiple priorities in a fast-paced environment. 

Preferred 

• Salesforce Administrator Certification (nice to have, not required). 

• Experience creating Salesforce reports and dashboards. 

• Experience using Tableau to analyze dashboards and reports. 

• Familiarity with sales processes, lead management, and pipeline reporting. 

• Experience with revenue technology tools such as Outreach, Attention, RevenueHero, or similar platforms. 

• Experience working in a SaaS, marketplace, lead-generation, or digital marketing environment. 

What Makes You Successful 

• You enjoy solving problems and improving processes. 

• You are highly organized and detail oriented. 

• You are curious about data and business performance. 

• You take ownership and proactively identify opportunities for improvement. 

• You enjoy collaborating across teams and supporting business growth. 

The expected salary range for this position is $60,000 USD to $75,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. The salary may be adjusted based on applicant's geographic location. The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits; (2) retirement benefits; (3) the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); (4) any other tax-reportable benefits.

 

#LI-REMOTE

 

the company is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.

Please see the company Employee Privacy Notice here.